* * issue : * * * motor failure in the knee joint of an electric hospital bed ( huntleigh contoura 390 ) * * impact : * * * inability to adjust the height of the bed, potentially hindering patient care and comfort. * * possible causes : * * * * * overuse or overloading : * * excessive use or placing excessive weight on the bed can strain the motor. * * * defective manufacturing : * * faulty materials or assembly may lead to motor malfunction. * * * electrical issues : * * wiring problems or power supply fluctuations can damage the motor. * * * maladjustment : * * improper adjustment or calibration can put stress on the motor. * * * wear and tear : * * over time, the motor components can wear out, especially if not properly maintained. * * recommendations : * * * * * regular maintenance : * * conduct scheduled inspections and lubrication to prevent premature motor wear and tear. * * * avoid overloading : * * ensure that the bed is not supporting more weight than its specified capacity. * * * proper handling : * * handle the bed with care to prevent damage to the motor and its components. * * * train staff : * * educate healthcare professionals on proper bed operation and maintenance to minimize potential issues. * * * consider replacement : * * if the motor cannot be repaired, it may need to be replaced to ensure optimal bed functionality. @topic:9


# # # issue - equipment not functioning properly : nibp monitor ( casmed model 740 ) # # # impact - inability to monitor patient's blood pressure accurately, potentially leading to delayed or incorrect treatment decisions. # # # possible causes - battery deterioration : the input indicates that the battery has degraded, which can affect the device's power supply and functionality. - corroded or loose battery terminals : over time, battery terminals can become corroded or loose, leading to poor electrical contact and power supply issues. - faulty battery compartment : the battery compartment may be damaged or misaligned, preventing proper battery connection and power delivery. - other potential hardware issues : there could be underlying hardware issues within the device that are affecting the battery's performance or the monitor's ability to measure blood pressure. # # # recommendations * * troubleshooting and repair : * * - * * replace the battery : * * install a new, compatible battery to ensure adequate power supply. - * * inspect battery terminals : * * check the battery terminals for corrosion or looseness. clean or tighten them if necessary. - * * examine battery compartment : * * inspect the battery compartment for any damage or misalignment. ensure proper battery fit and securement. - * * run diagnostic tests : * * perform diagnostic tests on the device to identify any potential hardware issues that may be affecting its functionality. * * preventive maintenance : * * - * * regular battery checks : * * establish a schedule for regular battery checks and replacements to prevent unexpected failures. - * * proper storage and handling : * * ensure proper storage and handling of the device and its battery to maintain their longevity. - * * training and education : * * train staff on the importance of battery maintenance and proper device handling to prevent damage and extend the equipment's lifespan @topic:11


70 / 80 / 90 monitors and the m1021a with the mp60 / 70 / 80 / 90 monitors. the two modules can be differentiated by their size and their labelling. the m1011a is a single - width module ( narrow ) and is labelled s0 2. the ml021a is a double - width module ( wide ) and is labelled sv0 2. svoj svoi cal o 3 m1021a injected dyes, such as methylene blue, or intravascular dyshemoglobin may lead to inaccurate measurements. do not monitor oxygen saturation during infusion of i. v. fat emulsion or other turbid substances through the distal lumen of the opticath catheter. these liquids might temporarily modify the blood scattering and absorption characteristics at the catheter tip. this interferes with the optical measurement of oxygen saturation. after infusion is complete, you can again monitor oxygen saturation accurately. during injection of the bolus for thermodilution cardiac output measurements, the sv0 2 measurement might be disturbed. explosion hazard : do not use in the presence of flammable anesthetics or gases, such as a flammable anesthetic mixture with air, oxygen or nitrous oxide. use of the devices in such an environment may present an explosion hazard. l. the m1011a module was not available in fda - regulated countries at the time these instructions for use were published. for the current status please contact your local philips representative. 241 17 monitoring intravascular oxygen saturation selecting a measurement label do not use probes / catheters when they, or the packaging, are damaged. always select the correct label for the measurement location and the catheter / probe in use. this is especially important when protocol watch is in use, to ensure that the correct limits are used @topic:17


# # # issue - the electric bed is malfunctioning and not responding to adjustments. # # # impact - patients may not be able to get in or out of bed easily, which can lead to discomfort and safety concerns. - staff may have difficulty moving patients, which can slow down care and increase the risk of injuries. # # # possible causes - broken or damaged remote control - faulty electrical wiring or connections - malfunctioning motor or control board - software issues # # # recommendations - check the remote control for any visible damage or loose connections. if necessary, replace the remote control. - inspect the electrical wiring and connections to ensure they are secure and undamaged. if necessary, repair or replace any damaged wires or connections. - test the motor and control board to determine if they are functioning properly. if necessary, replace the motor or control board. - update the software to the latest version if recommended by the manufacturer. @topic:7


# # # issue - battery cannot be charged # # # impact - the physiologic monitor cannot be used to monitor patients'vital signs. # # # possible causes - the new battery may be defective. - the battery charger may be defective. - the battery terminals may be corroded or dirty. - the battery may not be properly seated in the charger. # # # recommendations - replace the battery with a new one. - check the battery charger for any signs of damage or defects. - clean the battery terminals with a cotton swab and rubbing alcohol. - make sure that the battery is properly seated in the charger. @topic:11


# # # issue : - * * alarm low battery * * # # # impact : - the capnograph may not be able to provide accurate readings or may shut down unexpectedly, potentially compromising patient monitoring and treatment. # # # possible causes : - * * battery depletion : * * the capnograph's internal battery has reached the end of its lifespan and needs to be replaced. - * * faulty battery : * * the installed battery may be defective or not properly seated, leading to intermittent power supply. - * * damaged charging port : * * the port where the battery is connected may be damaged, preventing proper charging. - * * internal circuit malfunction : * * an electrical issue within the capnograph may be preventing the battery from being recognized or utilized. # # # recommendations : 1. * * replace battery : * * replace the capnograph's battery with a new, compatible one. ensure the battery is securely seated in the compartment. 2. * * inspect charging port : * * check the charging port for any damage or debris. clean the contacts if necessary. 3. * * test battery life : * * fully charge the new battery and monitor the capnograph's performance. if the low battery alarm persists, further troubleshooting may be required. 4. * * contact manufacturer : * * if the issue persists after trying the above recommendations, contact the manufacturer for technical support or repair. 5. * * preventive maintenance : * * establish a regular maintenance schedule for the capnograph, including battery checks and replacement as needed. @topic:11


# # # issue - loose nut # # # impact - malfunctioning of the bed, posing a safety hazard to patients and staff. # # # possible causes - wear and tear : constant use of the bed can cause the nuts to loosen over time. - improper assembly : the nuts may not have been adequately tightened during initial assembly. - vibration : the bed may experience vibrations during use, which can gradually loosen the nuts. # # # recommendations - * * regular inspections : * * conduct periodic inspections of the bed to identify and address any loose nuts or other potential issues. - * * proper tightening : * * ensure that all nuts are adequately tightened during assembly and maintenance. - * * use of thread - locking compound : * * apply a thread - locking compound to the nuts to prevent them from loosening due to vibration or other factors. - * * staff training : * * train staff on the importance of checking and reporting loose nuts or other potential problems with the bed. @topic:6


# # # issue - equipment : monitors, patient transport - band : philips - model : intellivue mp20 ( m8001a ) # # # impact - ekg function is not working # # # possible causes - the cause of failure is not specified in the input, but it is mentioned that the device was sent to the company for repair. this suggests that the failure was likely due to a hardware issue, such as a faulty component or a loose connection. # # # recommendations - the technician should contact the company again to inquire about the results of the repair and to obtain any necessary documentation or instructions. - the technician should thoroughly test the device after it is returned from repair to ensure that it is functioning properly. - the technician should document the failure and the repair in the device's maintenance log. @topic:16


* * issue * * - remote control for the electric bed was not working * * impact * * - inability to adjust the bed remotely * * possible causes * * - * * remote control hardware failure * * - * * damaged or faulty electrical wiring * * - * * loose or disconnected connections * * * * recommendations * * - inspect the remote control for any obvious damage or loose components - check the electrical wiring for any cuts, breaks, or loose connections - replace the remote control or electrical wiring as necessary - test the bed's functionality after repairs are made to ensure proper operation @topic:7


. 9 % o2 better than + 5 mmhg ( + 0. 7 kpa ) above 20. 9 % o2 better than + 10 % of reading ( incl. transducer ) 60 mmhg ( 8. 0 kpa ) cpo2 test signtcp02 re5 to 200 mmhg ( 0. 7 to 26. 7 kpa ) range resolution 1 mmhg ( 0. 1 kpa ) overall accuracy 5 to 76 mmhg ( 0. 7 to 10. 1 kpa ) better than + 5 mmhg ( + 0. 7 kpa ) above 76 mmhg ( 10. 1 kpa ) better than + 10 % of reading ( incl. transducer ) 40 mmhg ( 5. 3 kpa ) tcpco2 test signal < 3 minutes site timer ( m1018a 0. 5, 1, 1. 5, 2, 2. 5, 3, 4, 5, 6, 7, or 8 hours. change site alarm when site time is automatic heating switch - off only ) transducer heating available temperatures - 37. 0°c, 41. 0 to 45°c in steps of 0. 5°c 492 40 specifications tcgas alarm specifications larm delarange adjustment 10 seconds after the value exceedhe set limit range. 10 to 745 mmhg 1. 0 to 99. 5 kpa 10 to 30 mmhg : 1 mmhg 1. 0 to 4. 0 kpa : 0. 1 kpa 32 to 100 mmhg : 2 mmhg 4. 2 to 13 kpa : 0. 2 kpa 105 to 745 mmhg : 5 mmhg 13. 5 to 99. 5 kpa : 0. 5 kpa 10 to 195 mmh1. 0 to 26 kpa 10 to 30 mmhg : 1 mmhg 1. 0 to 4. 0 @topic:17


realtime information from the start n / a from the start defined by the context trigger minus the trigger minus the e recorded triggdnumber of up to 3 all ecg wavecurrently onitored and available up to 3 high - resolution trends ( beat - to - beat ) / a up to 3 wr specific to waves he context, e. ga wedge procedure 50, 25, 12. 5, 6. 25, 2. 5 mm / sec 50, 25, 12. 5, 6. 25, 25 mm / sec 2. 5 mm / sec 1, 2, 2. 5, 3, 6 cm / defined by the 50, 25, 12. 5, 6. 25, n / a 2. 5 mm / sec 15, 20, 25, or 30 econds n / a speed context seconds pe6, 8, 10, 15 seconds or continuously 10 minutes, or continuously defined by the context runtime 15, 20, 25, or 30 econds n / a wave 60 28 recording procedure or context all ecg waves realtime ( rt ) delayed larm hires trend automatically n / a automatically automatically if limited, manually stops defined by the context automatically automatically if limited, manuallif continuous if continuous n / a 6, 5, 4, 3, 2, 1 minutes defined by the ontext none none overlap p to 3 wavn / a defined by the none context n / a = not applicable all ecg waves recordingan all ecg waves recording shows a 4 second recording of each lead with a calibration bar preceding each ecg lead. all available leads are recorded sequentially in the standardized lead order. the recording is realtime, that is, the information recorded is not simultaneous. creating and changing recordings templates to save you defining recording settings each time you start a recording, you can create templates for commonly - used types of recordings in @topic:8


# # # issue - monitor not charging properly - battery not holding charge # # # impact - monitor cannot be used wirelessly - interrupted patient monitoring # # # possible causes - broken charging plug - damaged cuff - software issue # # # recommendations - replace charging plug - replace cuff - check software for updates @topic:11


# # # issue : - nut securing the legs does not lock when tightened # # # impact : - compromised stability and functionality of the ob & gyn electric bed # # # possible causes : - * * damaged or loose nut : * * the nut may have been damaged or loosened during previous use, preventing it from engaging with the threads properly. - * * clogged or stripped threads : * * the screw threads may have accumulated debris, such as dust or metal shavings, which prevents the nut from tightening securely. - * * misalignment of components : * * the legs or the nut may not be properly aligned, causing the threads to bind or obstruct the locking mechanism. # # # recommendations : - * * inspect and clean components : * * remove any debris or obstructions from the threads and ensure that all components are aligned correctly. - * * replace damaged components : * * if the nut or screws are damaged, they should be replaced with new ones that fit snugly. - * * lubricate threads : * * apply a thin layer of lubricant to the threads to reduce friction and improve the engagement of the nut. - * * test and torque nut : * * tighten the nut to the specified torque using an appropriate wrench. double - check that the nut is securely locked in place. - * * document maintenance : * * record the maintenance performed, including the cause of failure, repairs made, and any recommendations for future monitoring or preventive maintenance. @topic:6


# # # issue - oxygen saturation ( spo2 ) monitoring is not possible # # # impact - clinicians cannot accurately assess patient's oxygenation status - may lead to delayed or inappropriate treatment decisions # # # possible causes - damaged or disconnected oxygen saturation probe and / or cable - malfunction of the spo2 sensor on the monitor - interference from external light sources - patient's movement or improper probe placement # # # recommendations - inspect the oxygen saturation probe and cable for any visible damage or disconnections. - ensure that the probe is securely attached to the patient's finger or earlobe. - check the monitor settings to ensure that the spo2 sensor is enabled and properly configured. - minimize external light sources that may interfere with the spo2 measurement. - if the problem persists, contact the manufacturer's technical support for further assistance. @topic:4


# # # issue the foot switch of the electric ob & gyn bed is malfunctioning, causing the bed's height adjustment to be inaccurate. # # # impact * the incorrect positioning of the bed can lead to discomfort and inconvenience for patients, as well as difficulties for medical staff during procedures. * it can also increase the risk of accidents and injuries due to the unexpected movement of the bed. # # # possible causes * * * defective foot switch : * * the foot switch may be damaged or worn, causing it to send incorrect signals to the bed's control unit. * * * malfunctioning control unit : * * the control unit may be receiving incorrect signals from the foot switch or may be malfunctioning itself, leading to inaccurate bed adjustments. * * * loose wiring connection : * * the wiring connecting the foot switch to the control unit may be loose or damaged, resulting in intermittent or incorrect signals. * * * software issue : * * the bed's software may contain bugs or glitches that affect the calibration and accuracy of the foot switch. # # # recommendations * * * diagnostic testing : * * perform diagnostic tests on the foot switch, control unit, wiring, and software to identify the exact cause of the malfunction. * * * repair or replacement : * * replace the defective foot switch or control unit if necessary. * * * software updates : * * check for software updates and install them if available to fix any known issues. * * * calibration : * * calibrate the bed's height adjustment system to ensure accuracy and correct operation. * * * regular maintenance : * * establish a regular maintenance schedule for the bed, including inspection and testing of all components. @topic:1


# # # issue : - monitor displaying alarm for low battery and temperature without transducer # # # impact : - reduced patient monitoring capabilities - inaccurate temperature readings # # # possible causes : * * low battery : * * - battery not properly connected or faulty - battery life expired * * temperature sensor issue : * * - sensor not connected properly - sensor malfunction or calibration error # # # recommendations : * * battery issue : * * - verify battery connection and tighten if loose - replace the battery if expired or damaged * * temperature sensor issue : * * - check sensor connection and ensure it is secure - check sensor for damage or contamination - calibrate the temperature sensor if necessary @topic:11


# # # issue - loose bed side rail # # # impact - patient safety hazard # # # possible causes - improper installation or maintenance - wear and tear - rough handling # # # recommendations - inspect side rails regularly for loose screws or bolts. - tighten or replace loose components as needed. - handle the bed with care to prevent damage to the side rails. - train staff on proper use and maintenance of the bed. @topic:6


# # # issue - inability to adjust the bed # # # impact - patient discomfort - difficulty in providing care - delayed patient recovery # # # possible causes - control box malfunction - wiring issues - software bugs - incorrect settings # # # recommendations 1. * * confirm control box functionality : * * verify that the new control box is operational by testing its functions. 2. * * check wiring connections : * * inspect the wiring for damage, loose connections, or incorrect wiring. 3. * * update software : * * if software bugs are suspected, contact the manufacturer for the latest software updates. 4. * * review settings : * * ensure that the bed settings are correct and not causing any unexpected behavior. 5. * * calibrate the bed : * * if necessary, calibrate the bed to ensure proper functionality. 6. * * monitor the bed : * * continue to monitor the bed's performance and address any issues promptly to prevent further failures. @topic:9


# # # issue - ecg monitor is not measuring ecg values. # # # impact - inability to accurately monitor patient's heart activity. # # # possible causes - * * leads fail to contact the patient * * : the ecg leads may not be properly attached to the patient's skin, or there may be a break in the lead wires. - * * loose connections * * : the ecg leads may not be properly connected to the monitor, or there may be a loose connection in the monitor itself. - * * defective ecg monitor * * : the ecg monitor may be defective and unable to process the ecg signals. - * * electrode placement * * : the ecg electrodes may not be placed in the correct locations on the patient's body. - * * leadwire damage * * : the leadwires connecting the electrodes to the monitor may be damaged. # # # recommendations - * * check lead connections * * : ensure that the ecg leads are properly attached to the patient's skin and connected to the monitor. - * * inspect lead wires * * : inspect the lead wires for any damage or breaks. - * * replace lead wires * * : if the lead wires are damaged, replace them with new ones. - * * calibrate ecg monitor * * : calibrate the ecg monitor according to the manufacturer's instructions. - * * check electrode placement * * : verify that the ecg electrodes are placed in the correct locations on the patient's body. - * * restart ecg monitor * * : if the above steps do not resolve the issue, restart the ecg monitor. - * * contact manufacturer * * : if the issue persists, contact the manufacturer for further troubleshooting assistance. @topic:18


# # # issue - cuff defect # # # impact - inability to accurately measure blood pressure. # # # possible causes - natural wear and tear - damage from improper use or storage # # # recommendations - regularly inspect cuff for signs of wear or damage. - replace cuff as per manufacturer's recommendations or when damage is identified. @topic:3


# # # issue - cuff bp not functioning # # # impact - inability to accurately measure blood pressure # # # possible causes - cuff bp is damaged or worn out - cuff bp is not properly connected to the monitor - there is a problem with the monitor's circuitry # # # recommendations - replace the cuff bp - ensure that the cuff bp is properly connected to the monitor - test the monitor's circuitry @topic:3


# # # issue - damaged power cord # # # impact - device cannot be used - patient monitoring may be interrupted - safety hazard # # # possible causes - physical damage to the cord ( e. g., cuts, abrasions ) - electrical fault in the cord - loose or damaged connection # # # recommendations - replace the damaged cord with a new one - inspect the cord regularly for any signs of damage - ensure that the cord is not loose or damaged - inform the manufacturer of the damaged cord @topic:12


new temperature. retry easurement. 30818 he temperaturprobe malfunction. replace probe. if very low the problem persists, replace the module heater indicates on when urned off. module. unable to detect new temperature. retry measurement. 30819 probe malfunction. replace probe. if the problem persists, replace the module. the temperature module heater indicates off wheturned on. internal malfunction. if the problem persists, replace the module. temperature not funthe temperature module htr _ q is oand htrc is off but still has voltage. temperature not functionahe temperaturinternal malfunction. if the problem persists, replace the module. module htr _ q is tri - tated with htrc enabled and haeater power. internal malfunction. if the problem persists, replace the module. the temperature module turned q & c on and the heater voltage is not high enough. temperatemperature not functional. 3081d internal malfunction. if the problem replace the module. the temperaturmodule heater hardware failsafe should have turned off but did not. 194 troubleshooting welch [UNK] connex® spot monitor alarm riority ossible causmessage he temperaturprobe malfunction. replace probe. if very low replace temperature probe. 3081e module probe is the problem persists, replace the above 112°f or module. 43. 3°c. probe malfunction. replace probe. if the temperature replace temperature probe. 081f module has excessive the problem persists, replace the eater energodule. internal malfunction. if the problem ersists, replace the module. temperature not functhe temperaturmodule host interface erroam @topic:20


# # # issue : - connector is loose # # # impact : - device may not function properly or accurately - may lead to incorrect readings or unreliable data # # # possible causes : - connector may have become loose due to wear and tear - connector may have been improperly tightened during previous maintenance or repair - connector may be damaged or corroded # # # recommendations : - tighten the connector securely - inspect the connector for any damage or corrosion - replace the connector if necessary - ensure that the connector is properly maintained and inspected on a regular basis @topic:15


# # # issue - bed lock malfunction # # # impact - patient safety and comfort may be compromised - nursing staff may have difficulty performing procedures # # # possible causes - mechanical failure of bed lock - electrical fault in bed lock - insufficient lubrication of bed lock - improper use of bed lock # # # recommendations - inspect bed lock for any visible damage or wear - test bed lock to ensure it is functioning properly - lubricate bed lock according to manufacturer's instructions - train nursing staff on proper use of bed lock @topic:6


# # # issue - monitor not linking to central # # # impact - inability to monitor patient's vital signs remotely - potential delays in patient care # # # possible causes - loose or damaged cable connection - incorrect network configuration - software glitch - hardware malfunction # # # recommendations - check and tighten all cable connections - verify network settings and ensure they are correct - restart the monitor and central system - contact the manufacturer's technical support if the issue persists @topic:16


# # # issue : cuff bp deterioration # # # impact : - inaccurate blood pressure readings - patient discomfort or injury - interruption of patient care # # # possible causes : - * * cuff deterioration : * * - prolonged usage without proper maintenance - exposure to moisture or chemicals - physical damage - * * thigh cuff ( t2 ) * * - use of an inappropriate cuff size for the patient's thigh circumference # # # recommendations : - * * preventive maintenance : * * - regular inspection of cuffs for signs of wear and tear - timely replacement of damaged cuffs - * * patient assessment : * * - ensure proper cuff size is used for both arm and thigh measurements - * * training and education : * * - provide training to staff on proper cuff handling and maintenance procedures - * * immediate action : * * - replace damaged cuffs promptly to ensure accurate readings and patient safety @topic:3


# # # issue the monitors, telemetric, electrocardiography equipment is not powering on. # # # impact the equipment is unable to be used for patient monitoring, which can impact patient care. # # # possible causes - defective batteries - faulty power supply - damaged wiring - internal component failure # # # recommendations - inspect the batteries and replace if necessary. - check the power supply and ensure it is providing the correct voltage. - examine the wiring for any damage or loose connections. - contact the manufacturer for further troubleshooting and repair options. @topic:2


# # # issue the physiologic monitor ( bedside ) from philips model intellivue mp20 ( m8001a ) is showing intermittent readings for sat measurements. # # # impact the intermittent readings for sat measurements can lead to incorrect patient monitoring and delayed or incorrect treatment decisions. # # # possible causes the most likely cause of the intermittent readings is a faulty sat cable. # # # recommendations * replace the sat cable with a new one. * test the monitor with the new sat cable to ensure that the issue is resolved. @topic:20


# # # issue - broken power plug # # # impact - the medical device may not be able to receive power and therefore may not be able to function properly. # # # possible causes - the user may have tripped over the power cord, causing it to break. - the power plug may have been damaged by repeated plugging and unplugging. - the power plug may have been manufactured with a defect. # # # recommendations - inspect the power cord and power plug for any damage. - if the power cord is damaged, replace it with a new one. - if the power plug is damaged, replace it with a new one. - if the power plug has been manufactured with a defect, contact the manufacturer for a replacement. @topic:12


started or the stop all smartkey is selected. numeric is replaced by -? - nop ton88 4 patient alarms and inops inop message, indicationbp interrupted numeric is replaced by -? - inop tone what to do check the tubing and cuff for leakages or kinks. check that you are using the correct cuff size and placement, and that the correct patient category is selected. try restarting the measurement. if the inop occurs repeatedly, contact your service personnel. you can silence this inop, but the inop message remains visible until the next measurement is started or the stop all smartkey is selected. this inop arises when the measurement needed longer than the maximum time for inflation, deflation or the total measurement. nbp measure failed is check that you are using the correct cuff size and placement, and that the correct patient category selected. try restarting the measurement. numeric may be displayed with you can silence this inop, but the inop message remains visible until the next measurement is started or the stop all smartkey is selected. a -? - inop tone check the condition and suitability of the patient for nbp monitoring. use another cuff to continue measuring. what to do 1, t2, t3, t4 inopsee < temp label > inops tamb inops tart inops tcereb inops see < temp label > inops ee < temp label > tcore inops < temp laeactivated a temp measurement label in the measurement device has been deactivated, either by connecting a pressure transducer in the shared press / temp socket, or by deactivating the label in the measurement selection window. inop tonthe measurement automatically disappears from the display. to switch the measurement on again, either reconnect a temp transdu @topic:17


# # # issue - monitor not working properly due to pressure issue # # # impact - patient safety risk - inaccurate patient data - poor quality of care # # # possible causes - faulty pressure sensor - leak in the pneumatic system - incorrect calibration # # # recommendations - replace or calibrate the pressure sensor - check for leaks and repair as necessary - verify calibration and adjust as needed @topic:15


# # # issue - the device is not functioning due to a depleted battery. # # # impact - the device is not able to be used to monitor patients. # # # possible causes - the battery has reached the end of its lifespan. - the battery is not charging properly. - the battery is not installed correctly. # # # recommendations - replace the battery with a new one. - check the battery charging system to ensure that it is functioning properly. - ensure that the battery is installed correctly. @topic:11


# # # issue * * bed alarm not working. * * # # # impact * * patient safety may be compromised if the bed alarm is not working properly. * * # # # possible causes * * the following are possible causes of a bed alarm failure : * * - bed alarm control unit failure - bed alarm sensor failure - bed alarm wiring failure - bed alarm battery failure # # # recommendations * * the following are recommendations for troubleshooting a bed alarm failure : * * - * * check the bed alarm control unit. * * make sure that the control unit is powered on and that the alarm is enabled. - * * check the bed alarm sensor. * * make sure that the sensor is properly connected to the control unit and that there is no debris blocking the sensor. - * * check the bed alarm wiring. * * make sure that all of the wires are properly connected and that there is no damage to the wires. - * * check the bed alarm battery. * * make sure that the battery is properly installed and that it is not dead. @topic:26


# # # issue * nibp monitor ( philips suresigns vsi ) is measuring blood pressure abnormally high. # # # impact * inaccurate blood pressure readings can lead to improper medical treatment, such as incorrect dosage of medications. # # # possible causes * * * defective sensor : * * the sensor that measures blood pressure may be faulty, leading to incorrect readings. * * * calibration error : * * the monitor may not have been properly calibrated, resulting in inaccurate readings. * * * loose connection : * * a loose connection between the monitor and the sensor or cuff can cause intermittent or incorrect readings. * * * environmental factors : * * extreme temperatures or humidity can affect the accuracy of the monitor. * * * other factors : * * age of the equipment, software glitches, or operator error can also contribute to incorrect readings. # # # recommendations * * * troubleshoot the sensor : * * check the sensor for any physical damage or loose connections. replace the sensor if necessary. * * * calibrate the monitor : * * ensure that the monitor is properly calibrated according to the manufacturer's instructions. * * * inspect connections : * * verify that all connections between the monitor, sensor, and cuff are secure. * * * check environmental factors : * * ensure that the monitor is operating in an environment that meets the manufacturer's specifications. * * * review maintenance history : * * check the maintenance records for the monitor to determine if it has been properly serviced and updated. * * * consider user error : * * observe the operator's technique to ensure proper use of the device. provide training if necessary. @topic:15


# # # issue the electric bed is not adjusting. # # # impact the inability to adjust the bed can make it difficult for patients to get in and out of bed, as well as making it difficult for medical staff to care for patients. # # # possible causes * the power cord is not plugged in or is loose. * the control panel is not functioning properly. * the motor that powers the bed is not working. # # # recommendations * check the power cord to make sure that it is plugged in and secure. * if the control panel is not functioning properly, try resetting it by turning it off and then back on. * if the motor is not working, it may need to be replaced. @topic:1


# # # issue - cuff is damaged and needs to be replaced. # # # impact - the vital signs monitor may not be able to accurately measure patient's blood pressure. # # # possible causes - the cuff may be old and worn out. - the cuff may have been damaged by improper use or storage. # # # recommendations - replace the cuff with a new one. - inspect the cuff regularly for signs of damage. - store the cuff in a dry, cool place. - train staff on proper use and storage of the cuff. @topic:5


# # # issue the cuff on the philips intellivue x2 ( m3002a ) patient transport monitor has become damaged and needs to be replaced. # # # impact the damaged cuff can affect the accuracy of blood pressure readings, which can lead to incorrect diagnoses and treatment decisions. # # # possible causes * prolonged use of the cuff without proper maintenance * exposure to extreme temperatures or moisture * physical damage to the cuff, such as punctures or tears # # # recommendations * replace the damaged cuff with a new one. * regularly inspect and maintain the cuff to prevent future damage. * store the cuff in a cool, dry place when not in use. * avoid exposing the cuff to extreme temperatures or moisture. * handle the cuff with care to prevent physical damage. @topic:5


# # # issue - wood bed rail is not able to come down # # # impact - patient safety risk : patients could be injured if they get out of bed and fall due to the bed rail not being down. - patient discomfort : patients may be uncomfortable if they are unable to get out of bed. - staff safety risk : staff could be injured if they try to manually lower the bed rail and it does not come down. # # # possible causes - mechanical failure : the bed rail mechanism may be broken or jammed. - electrical failure : the bed rail may not be receiving power or the motor may be burned out. - user error : the bed rail may not be being used correctly. # # # recommendations - check the bed rail mechanism for any broken or jammed parts. - check the electrical connections to the bed rail motor. - instruct staff on how to correctly use the bed rail. @topic:6


interface board defective replace standard system interface board bedside network status icons the following table shows the icons displayed on the monitor when network related issues occur. wireless icon wired icon invers e video blinks icon comments inop message what does it mean? no icon no icon monitor does not have a lan connection ( wireless monitor cannot find an access point to talk to, wired monitor cannot hear anything on its lan connection ) ( ( t > r yes yes central - outline only " unsupported lan " ( after 1 minute ) monitor has a lan connection but does not have an ip address assignment ( wireless monitor has found an access point to talk to, wired monitor hears traffic on the lan ) 115 [ 4 troubleshooting ] wireless icon wired icon invers e video blinks icon comments inop message what does it mean? no no central - outline only " no central monitoring " monitor is connected to the lan and has an ip address assignment, but the bed is not being monitored at the central 1. monitor is not assigned to a sector 2. there is another monitor on the network with the same " equipment label " b8i 1 no no central - solid box normal operation - monitor assigned to a sector and is being monitored by a central no no central - solid box, network line extended normal operation monitor assigned to a sector and is being monitored by a central. this monitor also has overview functionality on other beds. mi no yes central - solid box " wireless out of range " wireless monitor that currently is being monitored by a central is losing contact with the access point and cannot find another to talk to. yes yes central - outline only, line for broken connection to central " no central monitoring " monitor lost connection to the information center ; 1. lan cable was disconnected 2. information center was disconnected 3. network infrastructure failure ( switch, etc. ) 4. out of range ( wireless monitor ) 116 4 troubleshooting @topic:16


# # # issue - spo2 sensor failure # # # impact - inability to monitor patient's oxygen saturation levels, which is a critical parameter for assessing respiratory function. # # # possible causes - damaged spo2 sensor cable - malfunctioning spo2 sensor - software issues with the physiologic monitor # # # recommendations - replace the spo2 sensor cable and test the sensor to ensure proper functionality. - if the issue persists, troubleshoot the physiologic monitor's software or contact the manufacturer for support. - perform regular maintenance checks on the physiologic monitor and its accessories to prevent future failures. @topic:4


# # # issue the monitor is not functioning properly. # # # impact the patient's vital signs cannot be accurately monitored. # # # possible causes the battery may need to be replaced. # # # recommendations replace the battery. @topic:2


described in “ separating the front and back of the monitor ” on page 146. 2 disconnect the short range radio connector ( s ) from the panel adapter board. 3 remove the screws from the two clamps holding the display housing frame. 150 5 repair and disassembly ) 4 release the two clamps by pushing them upwards. 5 release the latch at the bottom of the frame by pushing it forwards, then lift up the frame. 6 disconnect the cable ( s ) from the short range radio board ( s ). the short range radio board ( s ) are located in the display frame. 7 release the latches holding the srr board one after the other by pushing them away from the board and releasing the board form underneath them. 151 [ 5 repair and disassembly ] 8 pull out the srr board. 9 reassemble the monitor by performing the above steps in reverse order. note when replacing the short range radio board ( s ), the monitor must have the ( hardware ) serial number reloaded. support tool mark2 is required to perform this task. for details please refer to the support tool instructions for use. removing the panel adapter board ( mx400 ) 1 separate the front and back of the monitor as described in ‘ ‘ separating the front and back of the monitor ” on page 146. 2 disconnect all cables from the panel adapter board ( the number of cables depends on the options installed ). 3 remove the three screws from the panel adapter board. 152 5 repair and disassembly ) 4 slide the panel adapter board downwards towards you to release it from the latches and lift out the board. 5 reassemble the monitor by performing the above steps in reverse order. when reconnecting the cables to the panel adapter board, make sure that the main board cable is connected with the @topic:19


# # # issue - monitor is not linking with the central system. # # # impact - clinicians may not have access to real - time patient data. - this can lead to delays in diagnosis and treatment, which can have a negative impact on patient outcomes. # # # possible causes - * * incorrect ci address * * : the ci address is the ip address of the central server that the monitor needs to link to. if the ci address is incorrect, the monitor will not be able to connect to the central server. - * * problems with the central server * * : if the central server is down or experiencing problems, the monitor will not be able to connect to it. - * * hardware or software issues with the monitor * * : in some cases, the monitor itself may be experiencing hardware or software issues that are preventing it from linking to the central system. # # # recommendations - * * verify the ci address * * : check the ci address in the monitor's settings and make sure that it is correct. if the ci address is incorrect, update it to the correct value. - * * check the central server * * : make sure that the central server is up and running. if the central server is down, contact the it department to resolve the issue. - * * inspect the monitor * * : look for any signs of damage or wear and tear on the monitor. if you find any damage, contact the manufacturer for repair. - * * update the monitor's firmware * * : in some cases, updating the monitor's firmware can resolve issues with linking to the central system. contact the manufacturer for the latest firmware updates. @topic:16


or a qualified technician * * : if none of the above steps resolve the issue, contact the manufacturer or a qualified technician for further assistance. they may be able to diagnose the problem and provide a solution. @topic:12


# # # issue the remote control of the electric bed ( paramount bed, model ka - 64000 ) is not functioning properly. # # # impact the inability to control the bed remotely can hinder the provision of timely and efficient patient care. # # # possible causes * * 1. battery failure : * * - the remote control may require battery replacement. * * 2. electrical fault : * * - there could be a loose connection or a faulty component in the remote control or the bed unit. * * 3. software malfunction : * * - the remote control or the bed unit may have a software issue that prevents them from communicating effectively. # # # recommendations * * 1. battery replacement : * * - check the batteries in the remote control and replace them if necessary. * * 2. electrical inspection : * * - inspect the cables and connections between the remote control and the bed unit. tighten any loose connections and replace damaged cables. * * 3. software update : * * - contact the manufacturer to determine if there are any available software updates for the remote control or the bed unit. * * 4. component replacement : * * - if necessary, replace the faulty component in the remote control or the bed unit. @topic:7


# # # issue - battery failure in a central station physiologic monitor. # # # impact - inability to provide continuous patient monitoring. - potential for patient safety concerns if the monitor is not functioning properly. # # # possible causes - battery degradation over time due to repeated charging and discharging cycles. - battery damage due to mishandling or improper maintenance. - manufacturing defects or design flaws in the battery. # # # recommendations - implement a regular battery maintenance schedule to ensure optimal battery life and performance. - train staff on proper handling and care of the monitor and battery. - consider using higher - quality or longer - lasting batteries to reduce the frequency of replacements. - explore the possibility of upgrading to a monitor with a more reliable battery system or redundant battery backup. @topic:11


# # # issue - cuff of blood pressure ( bp ) monitor is deteriorated. # # # impact - inaccurate bp readings. - potential for patient harm if bp is not accurately monitored. # # # possible causes - cuff is old and has been used extensively. - cuff has been exposed to harsh chemicals or environments. - cuff has been damaged or punctured. # # # recommendations - replace the cuff with a new one. - inspect the cuff regularly for signs of wear and tear. - store the cuff in a clean and dry environment when not in use. @topic:3


* * issue : * * physiologic monitor ( bedside ) schilller argus lsm freequently crashes. * * impact : * * the device is unavailable for patient monitoring, which could lead to delays in diagnosis and treatment. * * possible causes : * * - software glitches - hardware failure - power supply issues - environmental factors ( e. g., temperature, humidity ) - operator error * * recommendations : * * - update the device's software to the latest version. - check the hardware for any loose connections or damaged components. - ensure that the device is receiving a stable power supply. - avoid operating the device in extreme environmental conditions. - provide training to operators on proper use and maintenance of the device. - if the problem persists, contact the manufacturer for further troubleshooting and repair. @topic:2


* * issue : * * monitor is not reading module bis values * * impact : * * patient monitoring may be incomplete or inaccurate, leading to potential patient harm. * * possible causes : * * * * * faulty test monitor : * * the monitor used for testing may be malfunctioning or improperly calibrated. * * * incompatibility between module bis and monitor : * * the specific version or model of the module bis sensor may not be compatible with the monitor. * * * defective cable or connection : * * the cable or connection between the module bis and the monitor may be damaged or loose. * * * incorrect setup : * * the monitor may not be configured properly to read values from the module bis. * * * software issue : * * a software bug in either the monitor or the module bis may be preventing proper communication. * * recommendations : * * * * * recalibrate or replace test monitor : * * ensure that the monitor used for testing is properly calibrated and functioning correctly. * * * verify compatibility : * * check the compatibility of the module bis sensor with the monitor. * * * inspect cable and connection : * * inspect the cable and connection between the module bis and the monitor for any damage or looseness. * * * check monitor setup : * * review the monitor's settings and ensure that it is configured to read values from the module bis. * * * update software : * * if necessary, update the software of the monitor or the module bis to resolve any known software issues. * * * contact manufacturer : * * if the problem persists, contact the manufacturer of the monitor or the module bis for further assistance. @topic:22


# # # issue the biomedical engineer was unable to complete the repair on the bed, electric due to the plan department not requiring the equipment. # # # impact the hospital is unable to use the bed, electric for patient care. # # # possible causes the plan department may have changed their mind about needing the equipment. the equipment may have been damaged during use by the plan department. the equipment may have been lost or stolen. # # # recommendations the biomedical engineer should contact the plan department to determine why the equipment is no longer needed. the biomedical engineer should inspect the equipment for any damage. the biomedical engineer should file a police report if the equipment has been lost or stolen. @topic:9


# # # issue - battery replacement # # # impact - bed is unable to operate without backup battery # # # possible causes - battery backup failed - battery backup was not replaced as part of routine maintenance - battery backup was not properly connected when replaced # # # recommendations - replace the battery backup - schedule regular maintenance of the bed to ensure that the battery backup is replaced as needed - ensure that the battery backup is properly connected when replaced @topic:9


##elink menu select device, and then select the required device driver. 8 select confirm to store the selection and wait for the message " switched to new device " 9 connect the module by plugging one end of the cable connector into the vuelink module, and the other end into the connector of the external device. make sure that you use the correct cable option for that device. 10 select the wave segment on the screen, in which you want the waves to be displayed. in the pop - up menu, select change wave, and then select wave. 11 switch on the external device. after communication is established, information from the external device will be available on the philips patient monitor. 12 we recommend that you confirm with the user that waves and numerics required from the external device are being accurately received. i it communication test 1 make sure the lan cable is disconnected from the rear of the monitor, then switch on the monitor. 2 go into configuration mode and, in the network menu, set the rf access code in each profile to match your installation. 3 go into service mode. select main setup - > instr. telemetry to access the instrument telemetry service window. 4 proper installation of the iit module is assured by connecting to an access point over the wireless link. place the monitor with the iit module installed in close proximity to the access point ( e. g. if the access point is mounted on the ceiling, place the monitor directly below ). wait until the conn. status field in the instrument telemetry service window shows active. take the monitor approximately 5 m away from the access point. there should be no walls or other obstacles between the monitor and the access point. the following should apply : 56 3 testing and maintenance observe the rssi ( received signal strength indicator ) value for at least 5 - 10 seconds. the rssi value should be around - 50 @topic:10


# # # issue - headboard does not lock in place # # # impact - potential for patient injury if the headboard falls down # # # possible causes - internal spring - lock mechanism of the headboard needs to be checked - the control system that operates the locking mechanism is not functioning properly. - the headboard is not properly aligned with the bed frame # # # recommendations - check the headboard locking mechanism for any signs of damage or wear. - inspect the control system for any loose connections or damaged components. - ensure that the headboard is properly aligned with the bed frame. @topic:6


# # # issue - the medical cart ( bdms 01 ) malfunctioned due to a dead battery. # # # impact - the medical cart is essential for patient care and its failure could disrupt critical medical procedures. # # # possible causes - insufficient battery life - battery not properly connected - electrical fault in the charging system # # # recommendations - regularly check battery life and replace batteries as needed - ensure battery is securely connected - inspect charging system for any loose connections or damage - train staff on proper battery maintenance and charging procedures @topic:13


# # # issue the bed's head cannot be adjusted. # # # impact the patient cannot be positioned comfortably, which may lead to discomfort, pain, or injury. # # # possible causes * the control box is faulty. * the motor that adjusts the head is faulty. * the wiring between the control box and the motor is faulty. * the software that controls the bed is faulty. # # # recommendations * replace the control box. * replace the motor. * inspect the wiring and repair or replace any damaged wires. * update the software. @topic:1


# # # # issue the biomedical equipment, a hp m3150a monitor central station, failed and was restarted and tested in service, but the cause of failure is unknown. # # # # impact the failure of the monitor central station may affect patient monitoring and care, as well as the overall efficiency of the healthcare facility. it is important to identify the cause of the failure in order to prevent future occurrences and ensure the safety and well - being of patients. # # # # possible causes * * * software bugs or glitches : * * the failure may have been caused by software bugs or glitches in the monitor's operating system or application software. these can lead to unexpected behavior, crashes, or lock - ups. * * * hardware malfunctions : * * the failure may have been caused by a hardware malfunction, such as a faulty component or circuit board. this can lead to the monitor freezing or becoming unresponsive. * * * electrical problems : * * the failure may have been caused by an electrical problem, such as a power surge or voltage fluctuation. this can damage sensitive electronic components and cause the monitor to malfunction. # # # # recommendations to prevent future failures and ensure the reliability of the monitor central station, the following recommendations are made : * * * regular software updates : * * regularly update the monitor's software to the latest version to fix known bugs and glitches. * * * preventative maintenance : * * perform regular preventative maintenance on the monitor, including cleaning, inspecting, and testing, to identify and address any potential issues early on. * * * use surge protectors : * * use surge protectors to protect the monitor from power surges and voltage fluctuations. * * * monitor performance : * * monitor the monitor's performance regularly to detect any signs of degradation or unusual behavior. * * @topic:2


figure 15 bisx solution tcp0 2 / tcpc0 2 module accessories the following accessories can be ordered for the tcp0 2 / tcpc0 2 module : table 1 tcp0 2 / tcpc0 2 monitoring accessories new part number 12 nc part no. description 15209 - 60010 989803100801 accessory kit 15210 - 60010 989803100821 cal 1 gas ( 6 bottles - u. s. a. only ) 15210 - 64010 989803100841 cal 1 gas ( 6 bottles ) 15210 - 60020 989803100831 cal 2 gas ( 6 bottles - u. s. a. only ) contains : 0 % 0 2, 10 % c0 2 15210 - 64020 989803100851 cal 2 gas ( 6 bottles ) contains : 0 % 0 2, 10 % c0 2 m1918a 989803105521 tcp0 2 / c0 2 transducer m2205a 989803105991 calibration tubing ( 5x ) 214 smart battery charger part numbers 6 parts smart battery charger part numbers table 2 exchange assemblies exchange part no. 12nc ( exch. ) new part no. 12nc ( new ) description m8043 - 68000 453563498911 m8043 - 60000 453563498901 exchange smart battery charger table 3 non - exchange assemblies exchange part no. 12nc ( exch. ) description m8043 - 60010 m8043 - 60011 451261001281 451261001291 replacement kit : air fan & 2 filter mats replacement kit : 2 filter mats 215 6 parts intellivue instrument telemetry part numbers intellivue instrument telemetry part numbers @topic:19


# # # issue the sphygmomanometer is detached from its base. # # # impact the sphygmomanometer cannot be used to measure blood pressure accurately. # # # possible causes * loose screws or bolts * damaged base * improper assembly # # # recommendations * check and tighten all screws and bolts. * inspect the base for damage. * reassemble the sphygmomanometer according to the manufacturer's instructions. @topic:3


# # # issue the nim eclipse bedside neurology monitor experienced a module error, causing the device to cease functioning during use. # # # impact - interruption of patient monitoring - potential safety risks if patient monitoring is not restored promptly # # # possible causes - * * hardware failure : * * a faulty component within the module may have caused the error. - * * software glitch : * * a software malfunction may have triggered the error. - * * power supply issues : * * insufficient or unstable power supply may have caused the module to malfunction. # # # recommendations - * * immediate action : * * - isolate the affected monitor and replace it with a backup device to ensure continuous patient monitoring. - contact the manufacturer ( medtronic ) to report the issue and schedule a repair or replacement. - * * preventive measures : * * - regular maintenance and calibration of the monitor to identify and resolve potential issues early on. - * * backup plan : * * - maintain a sufficient number of backup devices to minimize downtime during repairs. @topic:2


# # # issue : - equipment is not functioning properly due to an inability to adjust settings. # # # impact : - inability to use the equipment for its intended purpose, potentially affecting patient care. # # # possible causes : * * 1. electrical fault : * * - short circuit in the wiring or components responsible for adjustment functions. * * 2. control panel malfunction : * * - faulty buttons, switches, or knobs that prevent proper adjustment. * * 3. software error : * * - a glitch or corruption in the software that controls the adjustment settings. * * 4. mechanical obstruction : * * - physical obstruction, such as debris or a bent component, that prevents the equipment from moving or adjusting as intended. * * 5. user error : * * - incorrect settings or improper operation by the user. # # # recommendations : * * 1. electrical inspection : * * - inspect the wiring and components for any signs of damage or short circuits. - test the electrical continuity and resistance of the adjustment circuits. * * 2. control panel examination : * * - test the functionality of the buttons, switches, and knobs. - check for any loose connections or faulty components. * * 3. software update : * * - if a software error is suspected, contact the manufacturer for any available updates. * * 4. mechanical examination : * * - inspect the equipment for any mechanical obstructions or damage that may hinder adjustment. - lubricate moving parts and ensure proper alignment of components. * * 5. user training : * * - provide training to the user on the proper operation and adjustment of the equipment. @topic:12


# # # issue - oxygen sensor malfunction # # # impact - inaccurate oxygen saturation readings - potential misdiagnosis and improper treatment # # # possible causes - faulty oxygen sensor - loose or damaged sensor connection - interference from other medical devices - software glitch # # # recommendations - replace the oxygen sensor with a new one - inspect the sensor cable for any damage or loose connections - ensure that there are no other medical devices nearby that may interfere with the oxygen sensor - check for any software updates that may resolve the issue @topic:4


# # # issue - air leak in threaded connector # # # impact - inaccurate nibp measurements - potential patient harm # # # possible causes - loose or damaged connector - incorrectly tightened connection - damaged o - ring or gasket # # # recommendations - inspect the connector for damage and tighten securely. - replace the connector if necessary. - check the o - ring or gasket for damage and replace if needed. - train staff on proper connection and maintenance procedures. @topic:15


# # # issue - the hospital bed is not adjusting properly. # # # impact - patients may not be able to be properly positioned for treatment or surgery. - nurses and other medical staff may be unable to effectively care for patients. # # # possible causes - faulty motor - broken or damaged electrical wiring - misaligned gears or bearings - faulty control panel # # # recommendations - inspect the motor, electrical wiring, gears, and bearings for damage or wear. - clean and lubricate all moving parts. - check the control panel for proper function. - if the problem persists, contact the manufacturer for further troubleshooting and repair. @topic:1


# # # issue : - veris 8600 mri monitor cannot be turned on. # # # impact : - inability to monitor vital signs of patients during mri procedures. # # # possible causes : - power supply issue - hardware failure - software malfunction # # # recommendations : - check power supply and connections. - inspect the monitor for any visible damage or loose components. - perform a software reset or update. - contact the manufacturer or a qualified biomedical engineer for further troubleshooting and repair. @topic:2


# # # issue - * * central station screen is not displaying. * * # # # impact - * * the central station cannot be used to monitor patients. * * # # # possible causes - * * the monitor is not properly connected to the central station. * * - * * the monitor is not turned on. * * - * * the monitor is not configured correctly. * * - * * the central station is not turned on. * * - * * the central station is not configured correctly. * * - * * the monitor or central station is not working properly. * * # # # recommendations - * * check the connections between the monitor and the central station. * * - * * make sure the monitor and central station are both turned on. * * - * * check the configuration settings for the monitor and central station. * * - * * contact a qualified technician if the problem cannot be resolved. * * @topic:2


# # # issue - remote is defective causing the bed to be unable to operate properly. # # # impact - delays in patient care as the bed is not functional. - potential patient discomfort due to the inability to adjust the bed position. # # # possible causes - wear and tear over time. - electrical malfunctions. - physical damage to the remote or its components. # # # recommendations - replace the defective remote with a new one of the same model or an upgraded model. - check the electrical connections and wiring of the bed to ensure they are secure and functioning properly. - conduct regular preventative maintenance and inspections of the bed and its components to identify any potential issues early on. @topic:7


# # # issue - cuff failure # # # impact - blood pressure readings may be inaccurate or unavailable. - patient monitoring may be compromised. # # # possible causes - ageing and wear - exposure to extreme temperatures - damage from chemicals or cleaning agents # # # recommendations - replace the cuff with a new one. - inspect the cuff regularly for any signs of damage. - store the cuff in a cool, dry place when not in use. - avoid exposing the cuff to extreme temperatures or harsh chemicals. @topic:3


# # issue the automated nbp ( non - invasive blood pressure ) measurement has stopped working after a change in the repeat time setting. # # impact frequent and regular nbp measurements are essential for monitoring a patient's vital signs, detecting changes in blood pressure, and adjusting treatment accordingly. without functioning nbp, the medical team may have delayed or inaccurate information about the patient's condition, which could compromise their care. # # possible causes based on the given information, the most likely cause of the issue is : - * * incorrect repeat time setting : * * changing the repeat time from 15 minutes to 5 minutes might have introduced an error that caused the nbp measurement to malfunction. the device may not be able to handle the increased frequency of measurements, leading to system errors or data inaccuracies. # # recommendations to resolve the issue and ensure proper nbp monitoring, the following recommendations should be implemented : - * * revert repeat time setting : * * return the repeat time setting to its original value of 15 minutes. this will restore the device's normal measurement frequency and potentially resolve the issue. - * * check device configuration : * * verify that all other device settings are correct, including the correct patient selection, measurement mode, and alarm limits. ensure that the device is properly calibrated and connected to the patient. - * * contact manufacturer : * * if the issue persists, contact the manufacturer of the device for technical support and troubleshooting assistance. they may have specific knowledge about the device and can provide guidance on resolving the problem. - * * monitor patient : * * while waiting for technical support, continue to monitor the patient's vital signs manually or using alternative methods to ensure their safety and well - being. @topic:15


# # # issue - the spo2 sensor is intermittently reading. # # # impact - the intermittent readings from the spo2 sensor can lead to inaccurate monitoring of the patient's oxygen saturation levels. this could lead to delayed or incorrect treatment decisions. # # # possible causes - * * defective spo2 sensor : * * the spo2 sensor may be defective, which could cause it to intermittently read. - * * loose connection : * * the connection between the spo2 sensor and the monitor may be loose, which could cause it to intermittently read. - * * software issue : * * the software in the monitor may be experiencing an issue that is causing the spo2 sensor to intermittently read. # # # recommendations - * * inspect the spo2 sensor : * * inspect the spo2 sensor for any signs of damage or wear. if the sensor is damaged, it will need to be replaced. - * * check the connection : * * check the connection between the spo2 sensor and the monitor to ensure that it is secure. if the connection is loose, it will need to be tightened. - * * update the software : * * update the software in the monitor to the latest version. the latest software may include a fix for the issue that is causing the spo2 sensor to intermittently read. @topic:4


# # # issue the electric bed is not adjusting up and down. # # # impact patients may be unable to get in and out of bed, or may be uncomfortable in bed if it is not at the correct height. # # # possible causes * * * remote control : * * the remote control may be broken or the batteries may be dead. * * * electrical : * * the bed may not be plugged in, or there may be a loose wire connection internally. * * * mechanical : * * the bed's motor or gears may be damaged. * * * software : * * the bed's software may be malfunctioning. # # # recommendations * * * check the remote control : * * make sure that the remote control is turned on and that the batteries are not dead. * * * check the electrical connection : * * make sure that the bed is plugged in and that the power cord is not damaged. * * * check the mechanical components : * * inspect the bed's motor and gears for any damage. * * * check the software : * * if the bed has a software interface, check for any error messages or updates. * * * contact a qualified technician : * * if you are unable to resolve the issue yourself, contact a qualified technician for assistance. @topic:1


# # # issue - faulty cuff blood pressure ( bp ) # # # impact - unable to measure bp accurately # # # possible causes - * * hardware failure : * * cuff bp may be damaged or malfunctioning. this can be due to : - physical damage ( e. g., cuts, tears ) - internal component failure ( e. g., broken wires, faulty sensors ) - * * software glitch : * * the device software may have a bug or issue that prevents it from properly controlling the cuff bp. - * * user error : * * the cuff bp may have been improperly connected or used, causing damage or malfunction. # # # recommendations - * * inspect the cuff bp : * * check for any physical damage or loose connections. - * * test the cuff bp : * * connect the cuff bp to a different device or use a diagnostic tool to verify its functionality. - * * update software : * * if software issues are suspected, update the device's software to the latest version. - * * replace the cuff bp : * * if the cuff bp is damaged or malfunctioning beyond repair, replace it with a new one. - * * train users : * * ensure that users receive proper training on the correct use and handling of the cuff bp. - * * regular maintenance : * * schedule regular maintenance and inspections to detect and prevent potential issues with the cuff bp and other biomedical equipment. @topic:3


# # # issue the electric bed ( hill - rom century p1400 ) is not able to adjust up and down. # # # impact the patient may not be able to get into or out of bed, or may not be able to position the bed in a comfortable way. this could lead to discomfort, pain, or injury. # # # possible causes * the bed's motor may be burned out. * the bed's electrical system may be faulty. * the bed's hydraulic system may be leaking. * the bed's controls may be malfunctioning. # # # recommendations * check the bed's motor to see if it is burned out. * check the bed's electrical system for any faults. * check the bed's hydraulic system for any leaks. * check the bed's controls to see if they are malfunctioning. * if you cannot identify the cause of the problem, contact a qualified biomedical engineer. @topic:1


* * issue : * * bed electric side rail adjustment failure * * impact : * * patient safety risk, as the side rails cannot be adjusted to provide adequate protection against falls * * possible causes : * * * mechanical failure of the side rail adjustment mechanism, such as broken gears or worn - out bearings * electrical failure, such as a faulty motor or wiring * software issue, such as a malfunction in the control system that regulates the side rail adjustment * improper installation or maintenance, such as loose screws or damaged connectors * excessive wear and tear due to frequent or heavy use * * recommendations : * * * inspect the side rail adjustment mechanism for any visible damage or signs of excessive wear * check the electrical connections and wiring for any loose or damaged components * test the software and control system to ensure proper functioning * ensure that the bed is properly installed and maintained according to manufacturer's instructions * limit the use of the side rails to necessary situations to minimize wear and tear * train staff on proper use and maintenance procedures for the bed * keep a maintenance log and perform regular inspections to identify potential issues early and prevent failures @topic:6


* * issue : * * the head of the electric bed cannot be adjusted. * * impact : * * this issue may affect the patient's comfort and safety during medical procedures or recovery. it may also hinder the healthcare provider's ability to properly position the patient for optimal care. * * possible causes : * * - * * electrical fault : * * a malfunction in the electrical system or wiring of the bed could prevent the head adjustment mechanism from functioning properly. - * * mechanical failure : * * broken or damaged gears, motors, or cables within the head adjustment mechanism could cause it to seize or become inoperable. - * * software error : * * a software glitch or bug in the bed's control system could disrupt the communication between the control panel and the head adjustment mechanism. * * recommendations : * * - * * electrical inspection : * * the technician should thoroughly inspect the bed's electrical system, including wires, connections, and components, to identify any potential faults. - * * mechanical assessment : * * the technician should disassemble and examine the head adjustment mechanism to identify any damaged or worn - out parts that need to be replaced or repaired. - * * software troubleshooting : * * if the issue persists after electrical and mechanical checks, the technician should investigate the software system for any errors or bugs that may be causing the malfunction. - * * manufacturer consultation : * * the technician may need to consult with the bed's manufacturer for technical assistance or specialized diagnostic tools to resolve the issue. - * * repair or replacement : * * depending on the severity of the failure, the technician may need to repair or replace the faulty components or the entire head adjustment mechanism to restore the bed's functionality. @topic:1


##ing the problem and will make every effort to solve the problem over the phone, potentially avoiding an n. if your product requires warranty, extended warranty, or non - warranty repair service, a welch allyn technical support representative will record all necessary information to issue an rma number. the support representative will provide you with the address of the welch allyn service center to send technical support is available during local business hours. returning products when returning a product to welch allyn for service, ensure that you have the following information : product name, model number, and serial number. this information may be found on the product and serial number labels on the back housing. • 2 overview welch [UNK] connex® spot monitor gtin sn 000000 a complete return shipping address.. a contact name and phone number.. a purchase - order number or credit - card number if the product is not covered by a warranty. a full description of the problem or service request. • obtain an rma number. either contact welch allyn and request an rma number or visit us on the web : 1. https : / / www. hillrom. com / en / services / explore - our - self - service - tools / repair - status - request /. note welch allyn does not accept returned products without an rma. 2. ship the device to welch allyn, observing these packing guidelines : remove from the package the battery, all hoses, connectors, cables, sensors, power cordsand other ancillary products and equipment, except those items that might be associatewith the problem. a. recommendations for returning lithium - ion batteries • if returning multiple batteries, package each battery individually.. do not consolidate multiple batteries in a single package.. use packaging provided by welch allyn or the battery manufacturer. • do not pack a defective battery in checked or carry - on baggage @topic:11


# # # issue - unable to pull out the keyboard drawer # # # impact - hinders use of the medical cart # # # possible causes - * * loose screw on the keyboard drawer * * : as the biomedical engineer ( bme ) tightened the screws under the drawer, they may have missed the screw that secures the drawer to the cart. - * * obstruction in the drawer * * : there could be an object or debris stuck inside the drawer, preventing it from opening smoothly. - * * damaged drawer mechanism * * : the mechanism that allows the drawer to slide in and out may be worn or broken, causing it to jam. # # # recommendations - * * check the screw on the keyboard drawer * * : verify that the screw is properly tightened and securely holds the drawer to the cart. - * * inspect the drawer for obstructions * * : remove any objects or debris that may be preventing the drawer from opening. - * * examine the drawer mechanism * * : inspect the rails and wheels of the drawer mechanism for signs of wear or damage. if necessary, replace the damaged components to restore proper function. @topic:21


the whole display assembly needs to be replaced. 1. remove the battery as described above. 2. remove the handle as described above. 3. remove the side cover as described above. 4 position the mp2 / x2 with the connectors facing towards you. locate the heads of the two pins on the display side. remove these by lifting them out gently with a thin - bladed screwdriver and then pulling them out manually. 136 5. open up the display by lifting it up gently. the display is connected to the device with two thin flex cables. handle these with care. there may be a slight resistance due to rubber sealing. philips 6. the flex cables are secured with two latches that open in opposite directions. be very careful when opening the connectors - a broken latch cannot be replaced! thephoto below shows the latches in open position. see steps 7 and 8 for details on how to open the latches. tip use your fingernail to lift up the latch. 137 8. remove the hif cable by lifting up the brown latch. as nl'— l reassembly of the display ]. insert the display and hif cables into the open connectors. make sure the display cable is placed under the metal nose and is properly aligned with the connector. a a d x rt 2. close the latches very carefully. a broken latch cannot be replaced. when you hear a click, the latch is locked. assure that the cables are seated correctly by pulling them slightly. the cables should remain in their position. 3. for reassembly of the display and pins, perform steps 1 - 6 of the section removing the display in reverse order. removing the nbp pump assembly 1. remove the battery as described above 2. remove the handle as described above 3. remove the display as described above 138 4. remove the iit antenna cable ( if @topic:19


# # # issue this context does not specify the cause of failure for the bed, so i cannot provide the requested output. @topic:9


# # # issue - cuff of the bedside physiologic monitor is deteriorated. # # # impact - inaccurate blood pressure measurements. - intermittent or no blood pressure readings. - patient safety is compromised due to incorrect blood pressure readings. # # # possible causes - normal wear and tear over time. - improper storage or handling of the cuff. - exposure to extreme temperatures or humidity. - excessive use or overuse of the cuff. - cuff was not properly inflated or deflated. # # # recommendations - replace the deteriorated cuff with a new one. - ensure proper storage and handling of the cuff. - avoid exposing the cuff to extreme temperatures or humidity. - use the cuff according to the manufacturer's instructions. - train staff on proper inflation and deflation techniques. @topic:3


# # # issue : foot switch not working # # # impact : unable to adjust the bed # # # possible causes : - loose foot switch cable - defective foot switch - faulty electrical connection # # # recommendations : - inspect and tighten the foot switch cable - replace the foot switch if necessary - verify electrical connections and ensure they are secure @topic:1


* * issue : * * medical cart with bdms brand and model bdms 01 cannot boot into windows. * * impact : * * - delays or interruptions in patient care, - inability to access patient information - loss of productivity for healthcare professionals. * * possible causes : * * - hardware failure ( e. g., faulty motherboard, hard drive, or power supply ) - software issues ( e. g., corrupted operating system or bios settings ) - user error ( e. g., accidental bios changes ) - power issues ( e. g., loose connections or electrical surges ) - bios settings preventing the device from booting * * recommendations : * * - * * check hardware connections : * * ensure all cables are securely plugged in, including the power cord and data cables. - * * reset bios settings : * * restore the bios to its default settings to eliminate any potentially incorrect settings. - * * run hardware diagnostics : * * use built - in diagnostic tools or third - party software to identify any hardware issues. - * * reinstall the operating system : * * if software issues are suspected, consider reinstalling the windows operating system to repair any corrupted files or settings. - * * contact the manufacturer : * * if the cause of failure cannot be determined or resolved locally, escalate the issue to the medical equipment manufacturer for further support. * * additional considerations : * * - * * error message : * * the cause of failure is listed as " reboot, " indicating that the device is encountering a repetitive reboot loop. this could suggest a hardware or bios issue preventing it from completing the boot process. - * * bios settings : * * the reference to " disable boot options " in the description suggests that the technician has made changes to the bios settings. improper bios @topic:13


# # # issue * probe. sat intermittently disconnects and reconnects # # # impact * inaccurate blood pressure readings * potential for patient harm if undetected # # # possible causes * faulty probe. sat sensor * loose or damaged probe. sat cable * interference from other medical devices # # # recommendations * replace probe. sat sensor * inspect and replace probe. sat cable if necessary * check for and eliminate any sources of interference @topic:4


# # # issue - the bed's side rails are not locking securely. # # # impact - this could pose a safety hazard to the patient, as they could fall out of bed. # # # possible causes - the spring that locks the side rails is worn out. - the locking mechanism is damaged. # # # recommendations - replace the worn - out spring. - inspect the locking mechanism for any damage and repair or replace as necessary. - test the bed to ensure that the side rails are locking securely. @topic:6


on the base of the unit ( labeled a - see figure ). c. slide the cover off towards the rear of the unit. 2 timer control knob 270 disassembly a philips 1521 ob calibration unit a. the timer control know is secured with a “ grub - screw ” located in the side of the knob. loosen this screw approximately 2 turns. the knob can now be pulled off. b. regulator / control block removal c. complete operations 1 and 2 above. d. remove the connection pipe from the rear of the calibration chamber. e. unscrew the four remaining screws on the unit base ( labeled b in the figure ) to release the regulator / control block. f. the two screws on the regulator block side can now be removed to separate the regulator block from the control block. be careful not to misplace the “ o ” ring and filter which are fitted between the two blocks. figure 35 exploded view - regulator and control blocks 271 a philips 1521 ob calibration unit parts list parts list table 1 : replaceable parts for the 15210b part number description 15210 - 47101 flat sealing ring ( to seal gas bottle ) 15210 - 47106 membrane foil 15210 - 62401 clock 15201 - 67711 valve control block 15210 - 67202 regulator block left 15210 - 23711 flow regulator restriction 0905 - 0678 8mm ring - between valve control block and regulator block 15210 - 27401 timer control knob 0515 - 0777 screw m6x8 ( for timer control knob ) 15210 - 04111 cover - bottom 15210 - 04102 cover - top 15210 - 24702 spacer - hexagonal nut for mounting regulator bloc 15210 - 62302 gas outlet block m2205a calibration tubing ( set @topic:10


# # # issue - cuff of the monitor is broken. # # # impact - the monitor cannot measure vital signs accurately. # # # possible causes - the cuff may be old and worn out. - the cuff may have been damaged by a patient or staff member. - the cuff may not be the correct size for the patient. # # # recommendations - replace the cuff with a new one. - inspect the cuff regularly for signs of wear and tear. - make sure that the cuff is the correct size for the patient. @topic:5


# # # issue - module spo2 freeze during use # # # impact - delay in patient monitoring - potential for inaccurate or missed readings # # # possible causes - software glitch - hardware failure - interference from other devices # # # recommendations - restart the module spo2 - check for software updates - inspect hardware for any damage or loose connections - contact the manufacturer for support @topic:4


# # # issue : - physiologic monitor ( philips suresigns vs2 ) failed due to a short circuit in the ac power cord. # # # impact : - the monitor was unable to function properly, potentially affecting patient care. # # # possible causes : * * 1. damaged ac power cord : * * the ac power cord may have been damaged due to : - physical wear and tear - bending or twisting beyond its limits - prolonged use - exposure to moisture * * 2. faulty ac outlet : * * the ac outlet that the monitor was plugged into may be faulty, causing intermittent power supply or short circuits. * * 3. internal electrical fault : * * an internal electrical fault within the monitor could have caused the short circuit, potentially due to : - overvoltage - loose connections - component failure # # # recommendations : * * 1. replace ac power cord : * * replace the damaged ac power cord with a new one that meets the manufacturer's specifications. * * 2. check ac outlet : * * inspect the ac outlet for any damage or loose connections. if necessary, replace the outlet or have it repaired by a qualified electrician. * * 3. inspect monitor : * * if the issue persists after replacing the ac power cord and checking the outlet, have the monitor inspected by a qualified biomedical engineer to identify and repair any internal electrical faults. * * 4. regular maintenance : * * conduct regular preventive maintenance on the monitor to check for any loose connections, wear and tear, or potential electrical hazards. * * 5. staff training : * * train staff on the proper handling and maintenance of medical equipment, including proper cord management and avoiding overloading electrical outlets. @topic:2


* * issue : * * medical device ( bedside monitor ) not functioning properly * * impact : * * patient care may be compromised * * possible causes : * * * * * equipment malfunction : * * the bedside monitor may have a hardware or software issue. * * * improper setup : * * the bedside monitor may not have been properly set up or connected to the central monitor. * * * user error : * * the bedside monitor may have been mishandled or operated incorrectly. * * recommendations : * * * * * request a biomedical engineer ( bme ) : * * the request indicates that a bme is needed to move and set up the bedside monitor. they can diagnose and repair the issue. * * * check connections : * * ensure that the bedside monitor is correctly connected to the central monitor and any other necessary devices. * * * train staff : * * provide training to staff on the proper use and handling of the bedside monitor to prevent future issues. @topic:2


# # # issue : adjusted alarm settings on bedside physiologic monitor # # # impact : - altered alarm notifications - potential for missed or delayed clinical interventions - increased risk of patient safety concerns # # # possible causes : - incorrect configuration by healthcare provider - miscommunication during device handover - software update or malfunction affecting alarm settings - unauthorized tampering with device settings # # # recommendations : * * 1. verify alarm settings : * * - check all alarm parameters ( e. g., thresholds, tones ) against established protocols. - confirm that settings are appropriate for the patient's condition and care plan. * * 2. train healthcare providers : * * - provide clear instructions on how to adjust alarm settings safely. - emphasize the importance of correct configuration and the potential consequences of altering settings. * * 3. implement change management protocols : * * - establish a formal process for making changes to device settings. - ensure that all changes are documented and approved by authorized personnel. * * 4. regular device maintenance : * * - schedule regular maintenance checks to identify and address any potential software or hardware issues that could affect alarm functionality. * * 5. monitor alarm logs and trends : * * - regularly review alarm logs to identify any patterns or trends that indicate potential issues with alarm settings or device performance. * * 6. patient safety measures : * * - implement additional safety measures to mitigate the risks associated with altered alarm settings. - consider using redundant alarms or monitoring systems to provide backup notifications. @topic:22


# # # issue - remote control is not working properly. # # # impact - unable to adjust the bed using the remote control. # # # possible causes - * * hardware issue : * * - damaged remote control - faulty wires in the remote control cord - faulty remote control receiver in the bed - * * software issue : * * - software glitch in the remote control or bed software # # # recommendations - * * hardware inspection : * * - check for visible damage to the remote control and cord. - inspect the remote control receiver in the bed for any loose connections or damage. - * * electrical testing : * * - use a multimeter to test the electrical continuity of the remote control cord. - * * software update : * * - check for any available software updates for the remote control or bed system. - * * remote control replacement : * * - if the remote control is damaged beyond repair, replace it with a compatible model. - * * receiver repair or replacement : * * - if the remote control receiver in the bed is faulty, it may need repair or replacement. @topic:7


# # # issue - the lcd monitor is experiencing flickering and color distortion. # # # impact - the monitor may not accurately display patient data, which could lead to errors in diagnosis or treatment. # # # possible causes - test usage after adjusting screen color and connecting a new signal cable # # # recommendations - verify that the signal cable is properly connected. - check the monitor's settings to ensure they are correct. - contact the manufacturer for further troubleshooting assistance. @topic:2


# # # issue : oxygen saturation ( o2 sat ) cannot be detected by the philips suresigns vs3 vital signs monitor ( model : suresings vs3 ). # # # impact : - accurate monitoring of patient's oxygen saturation levels is crucial for assessing respiratory function and overall patient health. - inability to obtain accurate o2 sat readings can lead to delayed or incorrect diagnosis, treatment decisions, and patient outcomes. # # # possible causes : * * 1. sensor malfunction : * * - defective o2 sat sensor or cable - loose connection or damage to the sensor or cable - misalignment of the sensor on the patient's finger or earlobe * * 2. patient - related factors : * * - poor peripheral circulation or low blood oxygen levels - excessive movement or motion artifact * * 3. equipment malfunction : * * - internal hardware or software issues within the monitor - power supply problems or fluctuations # # # recommendations : * * 1. check sensor and connection : * * - inspect the o2 sat sensor and cable for any visible damage or defects. - ensure the sensor is securely connected to the monitor and the patient. - try a different o2 sat sensor to rule out sensor - specific issues. * * 2. assess patient factors : * * - check the patient's peripheral circulation and pulse quality. - ask the patient to remain still and minimize movement to reduce motion artifact. * * 3. troubleshoot equipment : * * - restart the monitor to reset any software or hardware issues. - check the power supply and connections to ensure stable operation. - consult the manufacturer's instructions or contact technical support for further troubleshooting guidance. * * 4. calibrate the monitor : * * - perform a two - point calibration using known oxygen saturation values to ensure the accuracy of the readings. - refer to the manufacturer @topic:4


# # # issue - the cause of failure is not specified in the input. # # # impact - the impact of the failure is not known. # # # possible causes - the failure could be due to a number of factors, including : - equipment malfunction - operator error - environmental factors # # # recommendations - the following recommendations can help to prevent or troubleshoot failures : - ensure that the equipment is properly maintained and calibrated. - train operators on the proper use of the equipment. - monitor the environment for factors that could affect the equipment's operation. @topic:12


# # # issue the medical cart has rebooted. # # # impact the medical cart may not be available for use. # # # possible causes - the medical cart's power cord may have been disconnected. - the medical cart's power switch may have been turned off. - the medical cart's software may have crashed. - the medical cart's battery may be dead. # # # recommendations - check the medical cart's power cord to ensure that it is securely connected. - check the medical cart's power switch to ensure that it is turned on. - contact the vendor of the medical cart for assistance. - replace the medical cart's battery. @topic:13


# # # issue : > monitor not turning on. # # # impact : > inability to monitor vital signs of patients. # # # possible causes : > - faulty power supply. > - damaged internal components ( e. g., motherboard, power board ). > - battery not properly connected or discharged. > - software malfunction. # # # recommendations : > - check if the power cord is properly plugged in and the outlet is functioning. > - verify if the battery is fully charged and securely connected. > - inspect the device for any visible damage or loose connections. > - contact the manufacturer for technical support if necessary. > - schedule regular maintenance and calibration to prevent future failures. @topic:2


# # # issue the remote control for the bed, electric hill - rom 900b is not functioning properly. # # # impact the patient is unable to adjust the bed's height, tilt, or position, which can lead to discomfort or even injury. # # # possible causes * battery failure in the remote control * loose connections between the remote control and the bed * malfunction in the bed's control unit * damaged wiring # # # recommendations * replace the batteries in the remote control * check the connections between the remote control and the bed, ensuring that they are secure * inspect the bed's control unit for any obvious damage or loose connections * if the above steps do not resolve the issue, contact the manufacturer of the bed for further assistance. @topic:7


# # # issue - the electric bed cannot adjust its knee position. # # # possible causes - faulty remote control - malfunctioning knee motor # # # recommendations - check and replace the remote control. - inspect and repair or replace the knee motor. @topic:1


# # # issue - bed is not adjustable # # # impact - patient may not be able to get into or out of bed safely - patient may not be able to position themselves comfortably - caregivers may have difficulty providing care # # # possible causes - loose or disconnected electrical cord - faulty electrical outlet - problem with the bed's motor or control panel - software glitch # # # recommendations - check the electrical cord for loose connections or damage. if the cord is damaged, replace it. - make sure the electrical outlet is working properly. try plugging in another device to test the outlet. - check the bed's motor and control panel for any visible damage. if you find any damage, contact a qualified technician for repairs. - if the bed is still not working properly, contact the manufacturer for technical support. @topic:1


# # # issue - keypad button ( number 1 ) is stuck and difficult to press. # # # impact - inability to use the keypad effectively, hindering data entry or navigation in the system. # # # possible causes - physical obstruction, such as dust, debris, or liquid, trapped beneath the button. - mechanical failure of the button switch or its connection. - software glitch or configuration issue affecting the keypad functionality. # # # recommendations - * * inspection and cleaning : * * examine the keypad for any visible obstructions and clean the area around the affected button using compressed air or a soft brush. - * * functionality test : * * test the keypad to determine the extent of the issue and identify any other affected buttons. - * * switch replacement : * * if cleaning does not resolve the problem, consider replacing the faulty button switch. - * * software update or configuration check : * * check for any pending software updates or configuration issues that may be affecting the keypad functionality. - * * further troubleshooting : * * if the above steps do not fix the issue, consult the manufacturer's guidelines or seek assistance from a qualified biomedical engineer for further troubleshooting and repair. @topic:25


# # # issue the medical cart's program screen displayed a persistent key icon. # # # impact this issue prevented the user from fully utilizing the medical cart's functionalities. # # # possible causes the main cause of this issue was determined to be an improperly tightened master key. this caused the key icon to remain on the screen, indicating that the cart was locked. # # # recommendations the biomedical engineer who inspected the cart proceeded to tighten the master key securely, resolving the issue. upon testing, the cart functioned as intended. @topic:27


# # # issue - bed is not responding to adjustment commands. # # # impact - patients may not be able to get into a comfortable position. - nurses and other caregivers may have difficulty accessing patients. - the bed may be unsafe for use. # # # possible causes - the bed is locked. - the control panel is not functioning properly. - the motor is not working. - the bed frame is damaged. # # # recommendations - check to see if the bed is locked. if it is, unlock it. - test the control panel to see if it is functioning properly. - inspect the motor to see if it is working. - inspect the bed frame for damage. - if the problem cannot be resolved, contact the manufacturer for service. @topic:1


maintenance procedures to minimize accidental damage or misuse. @topic:12


# # # issue - the bed's side rails are not raising. # # # impact - the patient may be at risk of falling out of bed. # # # possible causes - the motor that raises the side rails may be faulty. - the wiring to the motor may be damaged. - the control panel for the bed may be malfunctioning. # # # recommendations - inspect the motor, wiring, and control panel for any damage. - test the motor to see if it is functioning properly. - replace any damaged components. - calibrate the control panel if necessary. @topic:6


# # # issue - no signal is displayed on the medical cart. # # # impact - inability to use the medical cart for patient care. # # # possible causes - faulty connector - loose connection - damaged cable - software issues # # # recommendations - check the connector and ensure it is securely connected. - replace the cable if it is damaged. - update the software if necessary. - consult with the manufacturer's technical support for further assistance. @topic:13


# # # issue - excessive ground current in patient monitor # # # impact - potential for electrical shock or injury to patient or user - equipment damage # # # possible causes - faulty ac power cord - improper grounding of equipment - damage to internal electrical components # # # recommendations - replace ac power cord - verify proper grounding of equipment - inspect internal electrical components for damage and repair or replace as necessary @topic:12